Find the scanner code
- Open the event in the organizer workspace.
- Select Orders & guests → Check-in.
- Find Scanner code and use Copy code when preparing the authorized entry team.
- Use the code in the Nooba app's scanner workflow.
Check entry progress
Scanned counts scanned ticket records in the event's orders. It is not a count of unique attendees. Use Orders to inspect individual ticket details and item types when needed.
Before doors open
Test the team's actual device and app with a controlled ticket before the event. Confirm they are working on the intended event and know how to handle a scan response that needs review.
If a QR code fails, record the exact app response and check the ticket's order privately. Do not share the full QR token or scanner code in a public support message. Avoid assuming offline or duplicate-scan behavior without checking the app workflow you will use.