Add checkout questions and promo codes

Checkout questions

Use Questions during creation or Tickets & checkout → Checkout questions on a live event.

1. Add a question with a clear buyer-facing label.
2. Choose its answer type and add choices if required.
3. Add short help text when needed and decide whether an answer is required.
4. Reorder questions into a sensible sequence.
5. Save the setup and check the buyer checkout.

Types include short text, long text, email, phone number, number, single choice, multiple choice, dropdown, and checkbox / consent.

Questions are collected once per order, not separately for every attendee. An order containing four admission tickets does not automatically provide four sets of answers.

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Promo codes

Use Promo codes in ticketing setup or the live Tickets & checkout panel.

1. Add a code and its percentage discount.
2. Select the admission tickets or products the discount should apply to.
3. Check the active state and save or add the code.
4. Test the intended checkout before sharing it widely.

Codes must be unique, have a valid percentage, and apply to at least one existing item. Check the selected items carefully: a discount for a product is not automatically a discount for admission.

Optional does not mean unreviewed

You can publish without questions or promo codes. During Nooba Ticketing creation, still review both sections. Add or clear unfinished editor content before continuing to Review and publish.